Natural Gas Service

Please note: HG&E issued a natural gas moratorium in January 2019. 

Today, natural gas service is available in all 50 states, and is the leading energy choice for fueling American homes and industries. More than 65 million American homes use natural gas. In fact, natural gas is the most economical source for home energy needs. In addition to heating homes, much of the gas used in the United States is used as a raw material to manufacture a wide variety of products, from paint, to fibers for clothing, to plastics for healthcare, computing and furnishings. Natural gas is also used in a significant number of new electricity-generating power plants. New plants are choosing natural gas and older plants are converting to it because clean natural gas allows facilities to more easily meet government regulations and improve the environment of neighboring communities.

Whether you are using gas for your home or your business, you can count on HG&E. The Gas Division is committed to providing customers with reliable service and competitive rates. The Division performs leak investigation surveys and updates its integrity management plan annually for safety and quality assurance purposes and upgrades its system to continue providing reliable service.

 

Latest News

  • SmartHub App Update Required

    We want to inform customers of an important update to the SmartHub mobile app that will affect how you make payments. If you use the mobile app, you must update to SmartHub version 26.3 to ensure uninterrupted access to payment functionality.

  • Register for SmartHub iPad Contest

    Customers who register for an HG&E SmartHub account by December 15 will be entered to win an iPad. For additional chances to win, sign up for Paperless Billing and AutoPay!

  • Engineering the Future

    This summer, HG&E was excited to welcome Connor McMahon as the 2025 recipient of the prestigious Cornelius J. Moriarty, Jr. Scholarship for Cadet Engineers. A resident of Holyoke, Connor is not only passionate about engineering, but also about contributing to the future success of Holyoke, a community that has supported his family for at least six generations.

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Contact Info

99 Suffolk Street
Holyoke, MA 01040
Tel: (413) 536-9300
Toll-free: (877) 742-5443
Email