For your Home

Row houses in Holyoke

Residential Start, Stop, Move, Upgrade

HG&E will work with you to make the process of setting up or upgrading utility services quick and easy. Learn how to Start, Stop, Move or upgrade your gas and electric service. 

Learn More
Jackson Parkway overhead view

Residential Rates

HG&E is committed to providing competitive gas and electric rates to its customer base. Take some time to understand the various components of your rate.

Learn More
Kitchen appliances

Rebates & Incentives for Energy Efficiency & Electrification Projects

Whether you are a first time homebuyer or a longtime customer looking to save on your energy bills, HG&E is here to help with energy efficiency and electrification incentives.  

Learn More

Renewable Energy for Customers

Learn more about how installing your own renewable energy system works in HG&E’s service territory as well as available incentives. Or, if you are interested in receiving power from a community solar array, HG&E's Communuity Solar program allows customers to sign up to receive solar-generated electricity for free!

Learn More

Payment Discounts

Through HG&E's promt payment discount, all customers who pay their bill in full within 15 days of receipt receive 10% discount on their bill. HG&E's First Time Homebuyer Program also offers a 10% bill discount to new homeowners in Holyoke.

Learn More

Fuel Assistance

Various local and regional programs available for qualifying low-income households to assist with heating costs.

Learn More
  • Contact HG&E

    ONLINE or by calling (413) 536-9300

HG&E's Latest News

  • Engineering the Future

    In the summer of 2022, HG&E welcomed two new cadet engineers onto our team, Chris Perez and Kyle Lippman. Both graduates of Holyoke High School, they spent their summer arriving to work at 7 am and learning about the important work happening at HG&E and throughout their community. From the fishway to gas service, and the meter department to power supply, these recent high school graduates were exposed to a variety of HG&E career paths as they became oriented to their new roles.

  • Celebrate Public Power & Public Natural Gas Week

    Holyoke Gas and Electric (HG&E) is inviting the local community to celebrate Public Power & Public Natural Gas Week on October 5 from 4 – 6 PM at Veterans Park. This free event will feature a little something for the entire family!

  • Gas Heating System Check-Up

    Cold weather is just a few months away, plan ahead and get your natural gas fired heating system ready for falling temperatures. HG&E is offering a limited number of free winter checkups on a first come first serve basis. After the free appointments fill up, the normal service rates will be applied to the customer bill. Please book your winter checkup before September 16.

View All News