Contact HG&E

If you see a downed powerlinesmell natural gas, or suspect an emergency, please call 911 then Holyoke Gas & Electric at (413) 536-9300.

Holyoke Gas & Electric  
99 Suffolk Street

Holyoke, MA  01040
Phone: (413) 536-9300

Customer Service Hours of Operation
Monday – Friday

8:30 am – 4:30 pm
*Closed for Massachusetts State Holidays

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HG&E's Latest News

  • HG&E Receives $10 Million Grant Award to Improve Aging Infrastructure

    Today, U.S. Transportation Secretary Pete Buttigieg and the Pipeline and Hazardous Materials Safety Administration (PHMSA) announced $22 million in grant awards for three communities in Massachusetts, through a new grant program aimed at mitigating safety risk and methane emissions from aging natural gas distribution pipes.

  • HG&E Earns National Clean Energy Future Recognition

    Holyoke Gas & Electric (HG&E) has been recognized as one of a handful of utilities nationwide for its leadership in transforming to a carbon-free energy system by the Smart Electric Power Alliance (SEPA) and is on the 2023 Utility Transformation Leaderboard.

  • What to Expect this Winter

    While HG&E is proud to offer some of the lowest utility rates in the region, we understand that with inflation and the rising cost of everyday expenses even the slightest increase in energy rates can have a significant impact on our customers. As a community-owned utility, we work to stabilize charges as much as possible but there are components of each rate that are influenced by market conditions and the cost of fuel, which fall outside of HG&E's direct control.

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Contact Info

99 Suffolk Street
Holyoke, MA 01040
Tel: (413) 536-9300
Fax: (413) 552-0392
Toll-free: (877) 742-5443

Holyoke Gas & Electric’s Main Office
99 Suffolk Street
Holyoke, Massachusetts 01040