Receive a monthly incentive for enrolling a Qualifying smart device in the connected homes program
Connected Homes is a smart device program that leverages the technology of WiFi-connected devices into savings for its MLPs and customers. Connected Homes makes brief, limited adjustments to enrolled devices during times of peak electric demand. Customers are informed of adjustments in advance via email and are given the option to opt out. If they participate in adjustments, they will earn a monthly incentive.
Goal: The goal of this program is to reduce the amount of electricity used in HG&E’s territory during certain times when the demand and cost for electricity is highest, known as 'peak events'. Reducing demand during these times helps us maintain lower electric rates for all customers.
Details:
- Up to 170 hours of peak events may be called per year. This is approximately 5-6 peak events/adjustments per month, though the actual number of peak events may vary and in many months adjustments will be made only 3-4 times.
- Peak events typically occur between 4-8 pm.
- Incentives are received as an on-bill credit and are applied quarterly approx. 3 months after the end of each quarter based on your participation.
- Customers can also opt-out of an event by changing the enrolled device's temperature setting during an event but will not receive an incentive for that month.
| smart device type | qualifying brands | monthly incentive | details |
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Thermostats and HVAC Seasonal Controls (Connected to electric cooling system (central air conditioner, heat pumps or mini-splits)) |
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Thermostat temperature adjusted 2-4 Degrees for a period of 2-4 hours per event. |
| Thermostats and HVAC Seasonal Controls (Connected to electric heating system (heat pumps, mini-splits, electric baseboards, electric furnace)) |
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Thermostat temperature adjusted 2-4 Degrees for a period of 2-4 hours per event. |
| Hot Water Heaters (Electric) |
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Temperature adjusted to 110 degrees for a period of 2-4 hours per event. |
| Batteries |
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No more than 80% of a customer’s battery will be dispatched during each adjustment. Customer must install seperate meter tied to battery. Click here for acceptable wiring diagrams for battery storage. Click here for acceptable wiring diagrams for solar + storage. |
| **Google and Nest Thermostat are trademarks of Google LLC. Google Nest customers will only receive up to 80 hours of peak events per year with an additional 60 hours of pre-cooling. | |||
how to apply: Click here to submit your application
(Note: You will be re-directed to an application hosted by our energy service partner, NextZero, who helps manage our Connected Homes program).
