Connected Homes - Smart Device Monthly Incentives

REceive a monthly incentive for enrolling a Qualifying smart device in the connected homes program

Connected Homes is a smart device program that leverages the technology of WiFi-connected devices into savings for its MLPs and customers. Connected Homes makes brief, limited adjustments to enrolled devices during times of peak electric demand. Customers are informed of adjustments in advance via email and are given the option to opt out. If they participate in adjustments, they will earn a monthly incentive.

Goal: The goal of this program is to reduce the amount of electricity used in HG&E’s territory during certain times when the demand and cost for electricity is highest, known as 'peak events'. Reducing demand during these times helps us maintain lower electric rates for all customers.


  • There are typically 2-3 peak events per month, though as many as 5 could occur. These events typically occur between 4-8 pm.
  • Incentives are received as an on-bill credit and are applied quarterly approx. 3 months after the end of each quarter based on your participation.
  • Customers can also opt-out of an event by changing the enrolled device's temperature setting during an event but will not receive an incentive for that month.
smart device type qualifying brands monthly incentive  details

Thermostats and HVAC Seasonal Controls (Connected to electric cooling system (central air conditioner, heat pumps or mini-splits))

  • Flair
  • Google Nest**
  • Honeywell/Resideo
  • Sensibo
  • Amazon
  • $8/Month from June - September
Thermostat temperature adjusted 2-4 Degrees for a period of 2-4 hours per event.
Thermostats and HVAC Seasonal Controls (Connected to electric heating system (heat pumps, mini-splits, electric baseboards, electric furnace))
  • Flair
  • Honeywell/Resideo
  • Sensibo
  • Amazon
  • $5/Month from November - April
Thermostat temperature adjusted 2-4 Degrees for a period of 2-4 hours per event.
Hot Water Heaters (Electric)
  • GE
  • Rheem
  • $5/Month
Temperature adjusted to 110 degrees for a period of 2-4 hours per event.
  • Sonnen
  • Generac
  • Emporia
  • Duracell
  • Enphase
  • $30/Month
No more than 80% of a customer’s battery will be dispatched during each adjustment. Customer must install seperate meter tied to battery. Click here for acceptable wiring diagrams for battery storage. Click here for acceptable wiring diagrams for solar + storage. 
**Google and Nest Thermostat are trademarks of Google LLC. 


how to apply: Click here to submit your application

(Note: You will be re-directed to an application hosted by our energy service partner, NextZero, who helps manage our Connected Homes program). 



Rebates of up to $750 available for qualifying heat pump water heaters.



Rebates of up to $125 available



Rebates of up to $1,000 available



Financial assistance at 0% interest for qualifying projects. Apply before you begin your project to secure the funds!



Customer must be on a residential electric rate and have Wi-Fi connection enabled. Customers are able to enroll multiple devices in the program. However, only one incentive is provided for water heaters, hvac controls, and thermostats. (For example, if 2 thermostats are enrolled, an incentive for only one thermostat will be provided). Commercial rate customers are not allowed to participate unless a waiver is granted by the Municipal Utility. Customer must be owner/resident of the address provided in the enrollment process. Townhouse, apartment and other congregate living facilities in which the resident of the dwelling is not the electric account holder, may participate under special terms only (in which the dwelling unit resident is allowed to opt into events). Additional terms and conditions apply. Please email for details. 

If you are interested in helping HG&E reduce peak electric demand, but don't have a qualifying device, you can still participate by enrolling in our new Beat the Peak program




Learn more about our energy services partner, NextZeroNextZero.jpg