Local Support

Technical Support
HGE.net assembles a diverse and skilled team of employees to support our services, drawing top talent from local telephone and cable television providers. HGE.net offers 24-hour-per-day locally-based customer support services along with a smart network that alerts us to potential connection problems before they are experienced by our customers.

The redundant design of our network has resulted in a fiber backbone that has not had a single interruption since its installation. The secure technology employed on the network has passed rigorous audits, meeting requirements of both the FDIC (Federal Deposit Insurance Corporation regarding banking industry privacy) and HIPAA (Health Insurance Portability and Accountability Act regarding medical industry privacy).

Technical Support
Email | (888) 513-3090

HGE.net Customer Email
Administrator Site | Customer Webmail Login

Primary DNS

Secondary DNS

Tertiary DNS

Primary Authoritative Domain Server

Secondary Authoritative Domain Server

Tertiary Authoritative Domain Server

Contact Telecom

Holyoke Gas & Electric Telecommunications
1 Canal Street
Holyoke, MA  01040

Email | (413) 536-9444

Technical Support
Email | (888) 513-3090