Holiday Discount

Last month, Holyoke Gas & Electric's Commission approved an extra 10% prompt payment discount on energy services billed during the December cycle. This discount applies to commercial and residential gas and electric customers who are not already participating in an economic development discount program*.

“HG&E is pleased to offer our customers an additional discount during the holidays, especially this year,” said Fran Hoey, HG&E's Commission Chairman. “We understand many customers are facing difficult and uncertain times and hope our efforts will help to alleviate some of that concern during this holiday season.”

For the average homeowner who heats with natural gas, the combined discounts (prompt payment and holiday discount) amount to savings of approximately $83 on their bill. HG&E has implemented a holiday discount each year since 1992.

For customers who are looking to save energy and money this winter, HG&E has a variety of resources that can assist customers who are facing financial hardship, including payment plans, energy efficiency programs, and connections to fuel assistance programs. For more information, visit or contact customer service by calling (413) 536-9300.

“All of us here at HG&E offer our best wishes for a warm and bright holiday season,” said Jim Lavelle, General Manager.

*This discount does not apply to customers who are receiving a discounted rate schedule and/or participating in an economic development incentive offer, including: First-Time Homebuyer program, the Economic Development Discount program, Cultivation program, Agricultural Rate customer, and Contract Rate customers. Bills must be paid by discount date to receive discounts.

Contact Info

99 Suffolk Street
Holyoke, MA 01040
Tel: (413) 536-9300
Toll-free: (877) 742-5443