The health and safety of our customers and employees is HG&E's top priority. As your utility provider, we understand the importance of ensuring the continuity of critical utility services and meeting the needs of our customers. While HG&E offices remain closed to the public, we hope to keep in touch by phone and various online options! Please see the latest update related to pandemic operations

More Links
Info for: ResidentialCommercialEducationCommunityContractorsEconomic Development

What to Expect in 2020

February 06, 2020:
HG&E is committed to providing competitive rates, reliable service, and excellent customer service. As a municipal utility, we have the ability to make decisions based on the needs of our ratepayers and the community, but we must comply with federal and state regulations and mandates. While many expenses fall outside our direct control, HG&E is committed to managing costs in the most efficient and sustainable ways, while maintaining reliable, safe service for customers.

In order to keep pace with the rising cost of delivering service, HG&E recently adjusted several electric and natural gas rates. These adjustments will increase the cost for residential gas customers by an average of $3.57 per month (2.79%) and increase the cost for residential electric customer by an average of $1.65 per month (2.51%).

Even with these increases, HG&E will continue to offer customers the lowest utility rates in the region. Please contact us if you have any questions. For more information visit
Back to Top


View or Pay Your BillView or Pay Your Bill
Outage CenterOutage Center

Contact Information

Customer Service
Email | (413) 536-9300