HG&E recently updated the Rules & Regulations for utility service, reflecting our commitment to customers and evolving utility operations.
You are invited to read through the updated document in its entirety, but some of the highlights include:
In addition, we took steps to make the document more comprehensive and answered several frequently asked questions from customers. While no further action is required by you, we wanted to make you aware of the updates that may relate to your utility service. These Rules & Regulations (Mass. DPU 216 G/E) went into effect on April 27, 2020.