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It's Public Power & Natural Gas Week!

October 07, 2019:
HOLYOKE, MA - Holyoke Gas and Electric (HG&E) is celebrating Public Power & Natural Gas Week, October 7-11, along with thousands of community-owned utilities throughout the country, collectively providing electricity and natural gas services to millions of Americans. This annual nationwide event is intended to build public awareness about the value of having a community-owned utility.
“Public Power & Natural Gas Week honors the community ownership of HG&E, which results in competitive rates, reliable service, and excellent customer service for residents and businesses. It also recognizes the economic, social and environmental contributions of our public power system,” said James Lavelle, HG&E’s Manager. “HG&E is proud of the historic role we play in the community.”
Having a local, public utility benefits the community in many ways, including:
  • We operate in the public interest – for the benefit of the residents and businesses in the City of Holyoke. Our focus is on providing you with excellent service instead of making a profit for corporate shareholders.
  • Our employees live in the community, and many are HG&E customers themselves.
  • If a customer has a complaint, he or she can discuss the problem locally and be assured that the problem will be addressed.
  • Local ownership means that a good portion of our customers’ energy dollars stay in the community – creating jobs and supporting the local economy.
  • Our rates and services are controlled locally. This enables us to make decisions and provide services that specifically benefit the community.
  • We provide our customers with energy at some of the lowest rates in Massachusetts.
Public Power & Natural Gas Week is a national, annual event sponsored in conjunction with the American Public Power Association (APPA) and the American Public Gas Association (APGA).
HG&E invites residential customers to visit the company’s Main Office location at 99 Suffolk Street during Public Power Week to receive a free Light Emitting Diode (LED) light bulb. These fully dimmable 9 Watt LED bulbs use approximately 15% of the energy needed for the comparable incandescent bulb (60W) and will save customers up to $25 in electricity costs over its 25,000-hour expected life.
Customers must present a copy of their most recent HG&E bill the cashier’s counter during office hours to receive the free bulb. Limit one light bulb per customer. Offer ends at 4:30PM on Friday, October 11, 2019.
HG&E is a municipally-owned utility that was formed in 1902. Today the Department provides electricity, natural gas, and telecommunications services to over 18,000 customers. 
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