Notification

Important Pandemic & Relief Notices: HG&E offices remain closed to the public but we hope to keep in touch by phone and various online options! If you are unable to complete a request online or over the phone and would like to visit the office, please call Customer Service to make an appointment, (413) 536-9300. Please see the latest update related to pandemic operations

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Free Gas Heating System Check-Up

June 23, 2017:

Cold weather is just a few months away, plan ahead and get your natural gas fired heating system ready for falling temperatures. Book before August 28 and your winter checkup is free!

An HG&E service technician will:

  • Perform a system operations check
  • Re-light pilot (if necessary)
  • Lubricate circulators 

For free service, an appointment must be made prior to August 28, 2017, and booked for a date prior to September 29, 2017 during normal business hours (Monday-Friday 9AM-3PM). Capacity is limited, and services booked after this date are subject to regular service pricing. Any additional problems uncovered at the time of the free inspection may be performed at the customer’s option, and will be billed at standard labor & parts rates. Service is for residential natural gas fired boilers and furnaces only.

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Contact Information

Service Department
(413) 536-9300 (Option 1)