Important Pandemic & Relief Notices: HG&E offices remain closed to the public but we hope to keep in touch by phone and various online options! If you are unable to complete a request online or over the phone and would like to visit the office, please call Customer Service to make an appointment, (413) 536-9300. Please see the latest update related to pandemic operations

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New Gas Service Application Freeze - 9/29/17

September 13, 2017:

With winter approaching fast, HG&E is issuing a freeze on new gas service applications starting Friday, September 29, 2017. Though best efforts will be made to accommodate customers, any application received on or after September 29th will not be guaranteed installation in 2017.

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(413) 536-9300 (Option 1)