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Important Pandemic & Relief Notices: HG&E offices remain closed to the public but we hope to keep in touch by phone and various online options! If you are unable to complete a request online or over the phone and would like to visit the office, please call Customer Service to make an appointment, (413) 536-9300. Please see the latest update related to pandemic operations

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HG&E Receives National Reliability Award

May 29, 2015:

HG&E employees with RP3 awardAs a mark of dedication to its innovation and commitment to exemplary service, HG&E has recently received the prestigious Diamond RP3 designation from the American Public Power Association.

RP3 status is awarded to municipal utility companies which provide customers with the highest degree of reliable and safe electric service. HG&E was proud to receive the designation, a status that is held by less than 2% of the country's over 2,000 municipally-owned utility companies.

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