The health and safety of our customers and employees is HG&E's top priority. As your utility provider, we understand the importance of ensuring the continuity of critical utility services and meeting the needs of our customers. While HG&E offices remain closed to the public, we hope to keep in touch by phone and various online options! Please see the latest update related to pandemic operations

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Prompt Payment Discount

Info for: ResidentialCommercialEducationCommunityContractorsEconomic Development

Our prompt payment discount offers a 10% reduction for customers who pay their bill within 15 days of receipt. If your payment misses this date, then the full amount will be due. You may also wish to consider enrolling in our Auto Pay program, where the discounted amount is automatically deducted from your banking account or credit card on the payment due date. It’s an easy (and free) way to ensure you’ll always receive your prompt payment discount.

Discount only applies to energy services.



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Customer Service
Email | (413) 536-9300