More Links
Rowhouses downtown.

Residential Energy Audits

Info for: ResidentialCommercialEducationCommunityContractorsEconomic Development

Covid-19 Updates: While in-home energy audits had been suspended over the past year due to Covid-19, HG&E is excited to announce that they are available again upon customer request! Customers now have the option to choose an in-home audit, or, can instead choose to have a virtual audit if you are more comfortable with this remote/virtual service. In you would like an in-home audit, unvaccinated customers will be asked to wear a mask during the visit, and you can also request vaccinated field staff to wear a mask if this makes you more comfortable. We hope that by providing both in-person and virtual audits, customers will be comfortable moving forward with this valuable service.

HG&E offers free residential energy audits that can show homeowners how to lower their energy bills! During the audit, a professional energy advisor will assess your home and identify ways that you can save on your energy bills. The auditor can answer questions you have about insulation, heating and cooling equipment, appliances, etc, to help you determine areas for improvement. You will also receive an audit report which lists recommended energy efficiency projects tailored to your home, along with estimated annual cost savings associated with each upgrade. Energy efficiency upgrades recommended through an energy audit can save the average homeowner hundreds of dollars per year in energy bills.

To arrange for a home energy audit at no cost to you, contact our energy services partner, MuniHELPS, directly at their toll-free number: 1-888-333-7525 (please be sure to include the "1" at the beginning of the phone number when you call). They will work with you to schedule the energy audit, which is conducted through the Center for EcoTechnology (CET).

Even before you schedule an audit, when you call MuniHelps, you will be able to discuss ways to reduce your energy consumption.  Many of the improvements recommended in a typical audit report are eligible for rebates and financial assistance through HG&E’s Residential Energy Conservation Program. To learn about other ways you can decrease your energy use, check out our Energy Conservation Tips page!

*Please note:

  • Customers are eligible to receive one free audit every three years.
  • Southampton customers are eligible as long as the property has a gas or electric account with HG&E
  •  Free audits are only available for residential buildings with 4 units or less
Back to Top


View or Pay Your BillView or Pay Your Bill
Outage CenterOutage Center

Contact Information

(888) 333-7525