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Downtown Holyoke businesses

Commercial Energy Conservation Program

Info for: ResidentialCommercialEducationCommunityContractorsEconomic Development

0% Interest Assistance for Commercial & Industrial Energy Efficiency Projects  

HG&E’s Commercial Energy Conservation Program provides businesses with the capital they need to make energy-saving improvements. This program provides assistance at 0% interest for the implementation of approved energy efficiency, electrification and renewable energy projects including, but not limited to, high efficiency systems.  

Multi-family Assistance: Multi-family assistance is capped at $20,000 ($2,500 limit per unit). Please note that if you are applying for assistance for a non-owner occupied multi-family property, you must be a Holyoke resident. 

Commercial Assistance: Commercial assistance is granted on a case-by-case basis. Requests greater than $5,000 require approval by HG&E's Board of Commissioners. 

Assistance is repayable over 36 months for projects up to $2,000, 60 months for projects $2,001 or more, and 120 months for Solar PV projects. These monthly payments are conveniently included on your utility bill. Please note that a one-time processing fee of $100 and other restrictions apply. Eligibility for this program includes having an HG&E account with 12 months of clear history and city taxes must be current.

How to Apply: Get started by reviewing the list of eligible projects below as well as the step-by-step application instructions. A link to the application is provided in the step-by-step instructions. 

Questions? If you have questions about the Commercial Energy Conservation Program, please contact Michael Curtin, Technical Support Engineer. (Email: Phone: (413) 536-9319)

Eligible Energy Efficiency, Electrification and Renewable Energy Projects:


Equipment Type Requirements

Central Air Conditioning Systems

 < 65 kBtuh*:
     • ≥ 16 SEER, ≥ 13 EER
     • AHRI certificate
     • Must have existing ducted system (verified through post-installation form)
 ≥ 65 kBtuh*:
     • ≥13 IEER
 *The condenser and the evaporator coil must be new and replaced together

Air Source Heat Pump & Mini-Split Systems

 < 65 kBtuh*:
     • SEER ≥ 18, EER ≥ 12.5, HSPF ≥ 9
     • AHRI certificate 
 ≥ 65 kBtuh*:
     • Air-Cooled VRF System: IEER ≥18, COP ≥3.4
     • Air-Cooled Heat Pump (non VRF): IEER≥ 13, COP ≥3.4
 *The condenser and the evaporator coil must be new and replaced together

Gas-Fired Warm Air Furnace

 < 150 kBtuh*:
     • AFUE ≥95%
 ≥ 150 & <300 kBtuh*:
     • AFUE ≥92%
 ≥ 300 kBtuh*:
     • Thermal Efficiency ≥90%
 *See additional requirements for gas-related projects below

Gas Fired Steam Boilers

 < 300 kBtuh*:
     • AFUE Rating ≥82%
 ≥ 300 kBtuh & ≤ 2500 kBtuh*:
     • Thermal Efficiency ≥82%
 > 2500 kBtuh*:
     • Combustion Efficiency ≥82%1
 *See additional requirements for gas-related projects below

Gas Fired Hot Water Boilers

 ≤ 300 kBtuh*:
     • AFUE ≥ 90%
 > 300 &  ≤ 2,000 kBtuh*:
     • Thermal Efficiency ≥ 90%
 *See additional requirements for gas-related projects below


 Programmable thermostats:
     • Must be 7-day programmable thermostat
 Smart Thermostats:
     • Must be Energy Star certified


Equipment Type Requirements
Gas Storage Water Heaters

 < 75 kBtuh*:
     • Energy Star certified
 ≥ 75 kBtuh*:
     • Thermal Efficiency ≥ 94%
 *See additional requirements for gas-related projects below

Indirect Water Heater

     • Attached to a Gas-Fired Boiler with a boiler efficiency ≥ 90%
     • Must be replacing a gas-fueled water heater
     • See additional requirements for gas-related projects below

Electric Hot Water Heaters

 Electric Storage Tank Water Heaters:
     • Must be converting from gas, oil or propane or be an interruptible service rate customer.
 Heat Pump Hot Water Heaters:
     • Energy Star

Solar Hot Water Heaters

     • SRCC Certified
     • Up to $5,000 in assistance available (Up to $7,000 if converting from gas, oil or propane)

Note: For weatherization assistance, you must be current HG&E electric customer or must use HG&E for natural gas or electric for primary heating source. 

Item Requirements

Attic Insulation
Wall Insulation
Floor Insulation
Basement Insulation
Heating & Hot Water Pipe Insulation
Rim Joise Insulation

• Audit recommended. (Click here for more information on Commercial energy audits.)
Recommended Final R-Values:
     Attic insulation: R49-R60
     Wall insulation: R18-R20
     Floor insulation: R30 
     Basement insulation: R15-R19
     Heating & Hot Water Piping Insulation: R3
Air Sealing & Blower Door Test

• Audit recommended. (Click here for more information on Commercial energy audits.)
• If CECP funds were used to receive a Blower Door Test, Blower Door Test report must be submitted with CECP post-installation form

Duct Sealing

• Audit recommended. (Click here for more information on Commercial energy audits.)

Replacement Windows

• Current Energy Star Certification for the Northern Climate Zone
• Windows being replaced must be single-pane windows and shall be attested to with application

Replacement Doors

     • Current Energy Star Certification for the Northern Climate Zone


Solar Photovoltaic (PV) • Up to $10,000
• Note that solar financial assistance is available in addition to assistance for energy efficient home improvements, but maximum outstanding assistance granted to a customer is capped at a total of $10,000. Assistance for Solar-PV is only granted to customers who provide documentation that they shall own such system.


Electric Vehicle Charging Infrastructure

Costs covered: Service upgrades, equipment costs and installation costs


Commercial Energy Audits

• Audit must be from licensed business
Click here for more information on Commercial energy audits 

Energy Efficient Lighting

• Handled on a case-by-case basis.
• Proposal must be itemized by lighting type.
• Customer must submit pre and post wattage and hours of use with initial application.

High Efficiency Manufacturing Equipment 
(Motors, Compressors, etc)

• Handled on a case-by-case basis

Additional Building Shell Improvements

• Handled on a case-by-case basis

*Additional Requirements for gas projects:

  1. Input capacity of new system must be less than or equal to input capacity of current system
  2. Must have valid gas permit ID
  3. Customer must complete any required upgrades to gas service as determined by HG&E
  4. Customer must confirm with HG&E that natural gas is available for the project prior to starting work
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Contact Information

Michael Curtin
Technical Support Engineer
Email | (413) 536-9319