1. The HG&E Commercial Energy Conservation Program (CECP) is available to commercial and industrial class utility customers and to Holyoke residents who own non-owner occupied residential investment properties.
2. Applicants must receive approval from HG&E of this application in order to be eligible. Assistance is not granted to any entity renting or leasing the property. It is recommended that customers apply for the CECP prior to starting project to verify eligibility.
3. Applicant's accounts must be in good standing with HG&E, (6-12 month history of satisfactory payments) and there shall be no Municipal tax liens on the property. For commercial entities with no prior HG&E billing history, customer may submit a letter of credit from their previous utility provider.
4. Applicant’s building must receive gas or electric service from HG&E. In the case of heating, water heating and cooling equipment installations, the building in question must purchase the required fuel from HG&E.
Term & Level of Assistance
1. The maximum repayment term for the assistance is 36 months for projects up to $2,000, 60 months for projects $2,001 or more, and 120 months for Solar PV up to $10,000.
2. All assistance requests which exceed $5,000 must be approved by the HG&E Commission at a scheduled monthly meeting.
3. The maximum request for a non-owner occupied multi-family investment property is $20,000. (maximum of $2,500 per unit) Note: a multi-family property for purposes of this program is considered a property with 5 or more apartment units.
1. Assistance is granted at 0% interest.
2. Applicants are required to pay a $100 dollar administrative fee to participate in the program. This fee will appear on the same HG&E bill as the first Assistance Program re-payment.
3. HG&E will bill Assistance payments on the existing HG&E customer bill, and the HG&E prompt payment discount does not apply to Assistance repayment.
4. HG&E will only grant assistance for products installed within 90 days of signing HG&E agreement. All work must be completed within 12 months of application.
5. The Applicant must sign an agreement that allows for a municipal lien to be placed on the property where the work is being performed.
6. The total amount of assistance granted to customers in any year may be limited by HG&E. HG&E reserves the right to determine the amount of assistance for each project.
7. Applicant must provide evidence of equipment installation including a dated receipt/invoice, a post-installation form and documentation from the installer that confirms the equipment being installed meets the energy efficiency requirements of this program (if applicable). If multiple services are being performed at the same time or multiple systems are being installed, the installation quote must be itemized by system or service. If replacing equipment, prior equipment manufacturer/model and proposed equipment manufacturer/model is required to be submitted with the post installation form.
8. Assistance for Solar PV is only granted to customers who provide documentation that they shall own such system.
9. In the case of a natural gas moratorium, HG&E cannot accommodate conversions to firm natural gas from alternate fuel sources. Industrial customers may apply for the Interruptible Service rate. For gas related projects, any gas service work determined to be required by HG&E must be performed by customer before assistance is received.
10. Program benefits do not apply to new home or building construction. (Note: PV and electric vehicle charging station infrastructure exempt from new construction exclusion).
11. HG&E reserves the right to change, suspend, or modify the terms of this program at any time.
12. Customers must install the system that is listed on quote that is submitted with application. Any changes to system design from the quote submittal must be approved by HG&E in order to receive assistance.
1. HG&E is not responsible for the repair or service of any equipment installed under this program.
2. Applicant is responsible for obtaining pricing, selecting a contractor, coordinating contractor scheduling and making payments to the contractor.
3. In most cases the contractor will obtain the required City or County permits for you. However, it is the customer's responsibility to ensure that the City or County inspection conditions are met. Payments will not be paid for installations made by installers who do not possess the required licenses or permits for the installation.
4. At HG&E's option, the completed installation may be inspected by HG&E personnel or its representative to ensure compliance with the terms of this program.
1. Payment will be processed once Applicant submits a signed contract and all other documentation and approvals required. A check will be mailed to Applicant within approximately three weeks of the receipt of all required documents.
2. Progress payments will not be made.
Additional requirements are based on the specific type of equipment installed or service performed. Please click here to review the CECP eligibility requirements per project type.