The health and safety of our customers and employees is HG&E's top priority. As your utility provider, we understand the importance of ensuring the continuity of critical utility services and meeting the needs of our customers. While HG&E offices remain closed to the public, we hope to keep in touch by phone and various online options! Please see the latest update related to pandemic operations

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Budget Program

Info for: ResidentialCommercialEducationCommunityContractorsEconomic Development

It seems as if everyone dreads high winter energy bills, Holyoke Gas & Electric has a solution that makes heating costs easier to manage. HG&E's Budget Program divides your bills into twelve monthly payments, thereby making household budgeting simple. Each year, the enrollment period takes place in late spring.  Applications for the 2020 budget program were due by June 1, 2020. 

The estimated cost is determined from previous utility bills or is calculated by our engineers. The estimated cost is then divided into 12 equal monthly payments, to start with your June billing. Your budget payment will then be reviewed after the January billing and will be automatically adjusted if necessary.

The Budget Program is available to all HG&E customers at no additional cost. Please note, your account must have a $0 balance and your location must have one year of billing history to enroll in the program.  If you have any questions, please contact us!


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