Important Pandemic & Relief Notices: HG&E offices remain closed to the public but we hope to keep in touch by phone and various online options! If you are unable to complete a request online or over the phone and would like to visit the office, please call Customer Service to make an appointment, (413) 536-9300. Please see the latest update related to pandemic operations

More Links

Auto Pay Application

Info for: ResidentialCommercialEducationCommunityContractorsEconomic Development

Thank you for your interest in HG&E's Automatic Payments (Auto Pay). Once enrolled, your default bank account or credit card is charged directly for the amount due on your monthly HG&E bill, making time-consuming bill payments a thing of the past. Best of all, this program is completely free and assures you that you’ll receive your 10% prompt payment discount every month.

ACTION REQUIRED FOR EXISTING AUTO PAY CUSTOMERS: As HG&E transitions to a new online payment system, all customers need to re-enroll in Auto Pay by selecting and completing the appropriate form below.


Auto Pay Enrollment- Checking

Auto Pay Enrollment- Credit or Debit Card

Back to Top


View or Pay Your BillView or Pay Your Bill
Outage CenterOutage Center

Contact Information

Customer Service
Email | (413) 536-9300