The health and safety of our customers and employees is HG&E's top priority. As your utility provider, we understand the importance of ensuring the continuity of critical utility services and meeting the needs of our customers. While HG&E offices remain closed to the public, we hope to keep in touch by phone and various online options! Please see the latest update related to pandemic operations

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Online payments are easy with HG&E’s online billing system! Please take a moment to review these step-by-step guides.

You can pay by credit (MasterCard, Visa, Discover) or debit card, or you may issue an electronic check from your checking or savings bank account. In addition, you can choose to make a one-time payment, create an account, or enroll in automatic payment (AutoPay).

Step-by-step registration guides:

If you have any questions, please contact us!

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Customer Service
Email | (413) 536-9300