HG&E's Outage Summary provides general information regarding the overall electric outage level within our territory. For the safety and security of our customers, there is no information about specific addresses on this page, but rather, the content (map & chart) is divided by ward and precinct. If you do not know your ward and precinct, please use the built in search feature located on the map. In addition, HG&E serves a small number of customers in Southampton (SH), Westfield (WF), and Easthampton (EH). These customers are combined and listed as "OTHER" on the outage chart.
The information displayed provides a snapshot of known outages, whether unplanned or planned. For information about your specific location, or if there is an outage that is not displayed here, please call HG&E Customer Service at (413) 536-9300.