Notification

Important Pandemic & Relief Notices: HG&E offices remain closed to the public but we hope to keep in touch by phone and various online options! If you are unable to complete a request online or over the phone and would like to visit the office, please call Customer Service to make an appointment, (413) 536-9300. Please see the latest update related to pandemic operations

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Online form submissions are monitored during normal business hours.  If this is an emergency, please contact (413) 536-9300. 

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Customer Service
Email | (413) 536-9300