Our mission is to keep your life warm and bright. Click below to learn more about the variety of energy services that we offer your home and business.

- Electric Service
- Natural Gas Service
- District Steam Service
- Additional Rate Schedules
 

Electric Service
Electricity is vital to the operation of your business and the living of your life. HG&E is proud to offer an extremely reliable source of electricity at some of the lowest rates in New England.

Click below to view our electric rate schedules. (all documents open in a new window and require Adobe Acrobat to view)

Residential Electric Schedule
General Service Electric Schedule
Off Street / Contract Lighting
Meterbased Surge Protection
Commercial Electric Space Heating
Small Industrial Schedule
Large Industrial Contract Schedule
Large Industrial Contract II Schedule
Standby Facilities Charge

Purchased Power Adjustment Clause
 

Natural Gas Service
Natural Gas is today’s environmentally friendly energy source. An American energy resource, increased use of natural gas can help address several environmental concerns simultaneously, including smog, acid rain and greenhouse gas emissions.

Click below to view our natural gas rate schedules. (all documents open in a new window and require Adobe Acrobat to view)

Gas Schedule “A”
Gas Schedule “GB-1”
Gas Schedule “GB-2”
Gas Schedule “GB-3”
Gas Schedule “GB-4”
Firm Gas Transportation Rate

Purchased Gas Adjustment Schedule
 

District Steam Service
Does your business use steam for heating, cooling or process applications? HG&E District Steam service can provide your business an affordable, reliable source of energy without the investment or hassles associated with operating your own boiler system. District steam - a unique solution - only from HG&E.

Click below to view our district steam service rate schedules. (all documents open in a new window and require Adobe Acrobat to view)

Steam Schedule I
Steam Schedule II
Steam Schedule III
 

Additional Rate Schedules
The following are applicable fees that may be charged to customers. These fees are subject to change from time to time per Department policies and regulations.

Customer Charges

Service Fee: $30.00 per meter
applies to establishing/transferring accounts

Service Fee: $10.00 per meter
for property owner on Automatic Succession

Meter Testing Charge: $25.00 per meter
at a customer’s request - if a problem is found with the suspect meter then there is no testing charge

Trip Charge: $10.00
applies if customer fails to meet us for a service turn-on appointment without prior notification to HG&E of appointment cancellation

Deposits

The Department may require residential deposits.

Deposits are required on all commercial accounts, unless the customer enrolls in a bank draft payment arrangement. Deposits may be equivalent to the total of the three highest estimated billings for a twelve-month period. Deposits are held on account until the account is terminated. Defaults on bank draft require a deposit to continue service.

Credit Fees

Returned Checks: $25.00 per check

Returned Bank Draft: $25.00

Service restored by Credit Department
Monday-Friday 8:30AM-3:45PM:
$25.00 service fee

Service restored by Credit Department
after 3:45PM weekdays or anytime Saturday or Sunday: $50.00 service fee

Service restored by an outside crew:
$75.00 service fee